UX Research case studies

UX Research case studies

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Other research (non-UX)

Human biomechanics

Effect of an innovative arch support device on foot structure and comfort: A pilot investigation (Teoh et al, 2014)

St John NSW

April 2023

Published research

Discovery research

Study 0.5: Competitor analysis (completed by another team member)
Study 1: Who are St John NSW users, and why have they selected St John NSW over competitor organisations?
Study 2: Are there any pain points in the current user flow of searching for, and booking into, specific First Aid courses on the St John NSW website?
Study 3: Will re-categorising the existing course category page assist in course findability?
Study 4: